If wastewater is rising now, stop all water use and wait for us. We camera the line first, show you the problem and give a clear price before work starts.
Signs your sewer line is damaged and not just clogged
A clog can be cleared and stay cleared. A damaged pipe keeps causing trouble after cleaning. These signs suggest the pipe itself needs attention.
- Backups return again and again, even after the line has been cabled or jetted.
- A sewer smell hangs in the yard or near a slab crack with no backup inside.
- A soft, sunken or unusually green patch appears over the line path.
- Several fixtures gurgle or drain slowly at the same time.
- A cable stops at the same distance every time it is run.
- Small cracks, new gaps or sinking appear in the slab or driveway near the line.
What a sewer camera shows before we recommend a repair
A sewer camera is a waterproof lens on a flexible rod that travels down the pipe. It sends live video to a screen and carries a transmitter, so a locator above ground can mark the exact depth and position of any problem. That mark tells us where to dig, and whether we can avoid digging at all.
On the screen we look for cracks, roots entering at joints, offset or separated joints, a belly where water pools, pipe that has gone oval, scale, and collapsed sections. We note the distance from the cleanout for every defect. You see the same footage and can ask us to stop and explain.
Without that view, a repair quote is a guess. For a deeper look at the tool itself, see our sewer camera inspection page.
Trenchless lining, spot repair or full replacement
The right repair depends on how much pipe is damaged and where it sits. We explain the options we can offer, and which one the camera supports.
| Condition | Likely method | What to know |
|---|---|---|
| One short crack or a single bad joint | Spot (point) repair | Digs only at that spot and replaces a short section |
| Long run with several cracks or root entry | Trenchless lining | A resin liner cures inside the old pipe and needs little digging |
| Pipe collapsed, flattened or badly offset | Replacement | A liner cannot restore a pipe that has lost its shape |
| Pipe with a deep belly holding water | Replacement of that section | Slope must be restored for waste to flow |
| Whole line old, brittle and failing | Full replacement | New pipe removes the repeat repair cycle |
| Pipe under a driveway, slab or tree | Often trenchless where sound | Less surface damage, if the pipe shape allows it |
When a broken sewer line is an emergency
A line that has failed completely sends wastewater back into the house, and it can also leak into the soil under the slab. Call right away if sewage is coming up in a drain, if the whole house will not drain or if you see a wet, foul-smelling spot in the yard.
- Stop using every fixture. Do not flush, shower, or run the washer or dishwasher.
- Keep people and pets away from any wet floor, and wear boots and gloves if you must enter the area.
- Turn off the water heater only if the floor around it is wet, and do not touch outlets standing in water.
- Note which drain backed up first and whether you smelled sewage outside.
- Call the 24/7 emergency line at (407) 964-8940 so we can plan equipment for a camera visit.
Sewer backup: clean it, or does the pipe need repair
A backup does not always mean a broken pipe. Paper, grease or a clump of wipes can block a healthy line, and sewer line cleaning opens it up. But when the same backup returns or the cable meets a hard stop, the cause is probably in the pipe.
We start with cleaning when the backup is active, because you need drains working. Then we run the camera and explain what it found. If the pipe is sound, you walk away with a clean line and a clear picture. If it is damaged, you have footage and measurements to base a repair decision on.
Cast iron pipe repair
Cast iron was a common drain material in many homes for much of the last century, so check yours rather than assume. Where a house has it, the iron rusts from the inside out, leaving rough scale that catches paper and grease. Over time it can crack, flake or leave a thin shell that fails at a joint.
A camera shows heavy scale, flaking or cracks in a cast iron section, and we can often repair a short bad piece by cutting it out and splicing in modern pipe. When a long run is shot, lining or replacing the whole section makes more sense than patching it. We tell you which one the footage supports.
If your home was built in the 1960s to 1980s, as much of Casselberry's housing probably was, the county property appraiser record shows the build year. It will not tell you the pipe type, but it helps us know what to expect.
Septic service: what we do and what we do not
Casselberry has city wastewater service, but a property's own connection type is confirmed with the City of Casselberry Utilities Department or county records. Ask them if you are not sure whether your home sits on a city sewer or a private tank.
We handle line problems. That means camera inspection, cleaning, and repair of the pipe between your house and the tank or the street connection. We do not pump tanks or repair drain fields unless we tell you so on the phone. If your issue is a full tank, we say so and point you toward a pumping company.
Questions worth asking any plumber before a dig
Ask to see the camera footage and the distance marked from the cleanout. A repair plan that cannot point to a spot on the recording is a guess. Ask whether the pipe slope is correct too, because a pipe can be whole and still hold water in a belly.
Ask what the surface will look like afterward and who restores it. Landscaping, a driveway edge or a patch of slab all change the scope. Ask whether the plan fixes one spot or the full run, since a patch on a failing line often just moves the break a few feet down.
Finally, ask what the job requires from the city. Permit rules vary, so ask the Casselberry Building Division before you sign, and confirm that the contractor's Florida license shows up on MyFloridaLicense.com.
What happens after we find the problem
Once the camera shows the damage, we give you a clear price before work starts. We explain the method, how much digging or access work is needed and what the surface will look like when we finish. Permit rules vary, so ask the Casselberry Building Division about your job. Our team handles what the job requires and follows the Florida Building Code, Plumbing.
We repair homes across Casselberry and nearby towns, including Winter Park, which is in Orange County and has its own building department and utility. Where you live changes who you call for permits, so ask us if you are unsure.
What affects the price of a sewer line repair
Repairs vary widely, so we price from what the camera shows. These are the main factors.
Length of damaged pipe
A short spot repair costs less than relining or replacing a long run.
Depth and location
A line under a driveway, slab or tree adds access work.
Method chosen
Spot repair, lining and replacement each have different labor, material and cure times.
Surface restoration
Digging through lawn, paving or flooring adds repair work after the pipe is done.
Permits and inspection
Permit rules vary, so ask the Casselberry Building Division what your repair needs.
Homeowners insurance usually covers sudden and accidental damage, but typically not the failed part, gradual leaks or wear. Many policies treat sewer backup as an optional add-on, so check yours.
Frequently asked questions
Yes. Our 24/7 emergency line takes calls at any hour, and we offer same-day appointments when available. We do not promise an arrival time. Call (407) 964-8940 and tell us what is backing up.
Repeat backups, a sewer smell in the yard, soft or sunken ground over the line and a cable that stops at one spot are all warning signs. A camera inspection is the only way to confirm it, because it shows the pipe from inside.
Not always. It saves surface damage when the pipe is sound enough to take a liner. If the pipe has collapsed or has a deep belly, digging out that section is the right fix. The camera tells us which applies.
Roots usually enter through a small gap and then widen it as they grow. Cutting the roots clears the pipe, but the opening remains. If the camera shows repeat root entry, repairing or lining that joint stops the cycle.
No, unless we say so when you call. We handle the pipe, camera work, cleaning and repair of lines that carry waste from the house. Confirm your connection type with the city utility or county records.
Digging disturbs the ground, and we tell you the extent before work starts. Trenchless methods and spot repairs keep it small where the pipe allows. We discuss surface restoration in the price conversation.
Still not sure which answer fits? Describe it to a licensed plumber.
Call (407) 964-8940Standards and sources
Sewer repairs and replacements follow the Florida Building Code, Plumbing (8th Edition, 2023), and permit questions go to the City of Casselberry Building Division. Florida contractors are licensed under Chapter 489, Florida Statutes, and MyFloridaLicense.com shows whether a license is active.